INFORMATION WE COLLECT
In order to better provide you with our Services, we may collect information as follows:
Directly from you, when you provide information to us or interact with one of our brands or Services:
- Contact information and any other information you choose to include when you communicate with us via e-mail, mail, phone or other channels. We record telephone conversations and create records of chats with our customer service center for record-keeping, training, and quality assurance purposes.
- Profile information, such as a username and password, your name, mailing address, e-mail address, phone number, product and style preferences and usage and subscription preferences, which may include signing up to some of our Services or communications from us.
- Transactional information including goods you purchase, rewards points in connection with the mobile application (where applicable), and shopping history if you make purchases through the Services. For international shipments, we may be required to collect special import identification numbers for customs purposes.
- Information Included in product reviews, including photographs if you choose to submit them, and other information your provide in response to questions we or our service providers may send you. Professional or employment-related information that we receive when you apply for a help with us.
Automatically from you, when you utilize or interact with our Services:
- Device information and online user activity when you utilize our technology platforms, as described in the next section.
From third parties:
- Information about your interests, contact information, demographic information, and marketing inferences, from third party sources that provide consumer data, social networks and other sources of publicly available data.
- Information about the marketing and advertisements you have seen or clicked on, from online advertising companies.
Some of this information may be collected by external parties on our behalf. For example, we use a payment processor when you engage in a transaction on our Services. We do not collect or store payment card information.
If you provide us with information regarding another individual, you represent that you have that person’s consent to give us his or her information and to permit us to use the information in accordance with this policy.
HOW WE USE YOUR INFORMATION
We may use the information we collect from you for the following purposes:
- To provide you with our Services, including to take steps to transact a sale or for services, process payments, fulfill orders, and send service communications.
- To enable additional features on our Services and to provide you with a personalized service and technical support.
- To notify you regarding products, services, and promotions that may be of interest to you, including sending you electronic and paper communications.
- To operate our customer perks and rewards programs, including to enroll you when requested and to provide you with updates regarding your rewards account.
- To create custom audiences on social media sites.
- To provide you with the best service and improve and grow our business, including understanding our customer base and purchasing trends, and understanding the effectiveness of our marketing, and tailoring advertising to you.
- To evaluate, recruit, and hire personnel.
- To detect, investigate, and prevent activities that may violate our policies or be fraudulent or illegal, and to comply with legal requirements regarding the provision of products and services.
We may also use or share information in a de-identified manner for many purposes such as research, analysis, modeling, marketing, and advertising, as well as improvement of our Services.
OUR SHARING OF YOUR PERSONAL INFORMATION
We may share information across our Typoitious LLC family of brands. We may also share your information as follows:
- Service Providers: We may share your information with vendors as needed to perform functions on our behalf such as: website, mobile application, software and data storage, content management, customer communications, database management, technical integration, marketing automation, analytics, website and mobile application optimization to conduct customer surveys, shipping, and payment processing.
- Analytics Partners: We partner with analytics providers, who collect information by tracking technologies on our websites and mobile application to assist us with measuring visits and traffic on our websites and mobile application so we can measure and improve the performance of the sites.
- Third parties involved in advertising and marketing: We share information with third parties who assist us in serving advertising regarding the Services, who may also use the information for commercial purposes. These third parties may include data cooperatives, who consolidate information from multiple companies to provide customer targeting services. Our third-party partners also include parties who use tracking technologies on our Services to collect or receive information from the Services and elsewhere on the internet and use that information to provide measurement services and target ads.
- Similar Companies: We may share your mailing address directly with other companies who may sell services of interest to you.
- Social Media Platforms: Where you choose to interact with us through social media, your interaction with these programs typically allows the third party to collect some information about you through digital cookies they place on your device and other tracking mechanisms. In some cases, the third party may recognize you through its digital cookies even when you do not interact with their application. Please visit the third parties’ respective privacy policies to better understand their data collection practices and controls they make available to you.
- Branded Private Label Credit Card Accounts: If you hold a branded private label credit card, we share information with the bank that issues branded private label credit card accounts, Bread Financial (formerly Comenity Bank). Shared information includes the date of the order, the type of payment, the amount of the order, and similar items, and may also include your name, address or other contact information.
- Change of Ownership or Corporate Organization: We may transfer to another entity or its affiliates or service providers some or all information about you in connection with, or during negotiations of, any merger, acquisition, sale of assets or any line of business, change in ownership control, financing transaction, or bankruptcy, receivership, sale of assets, dissolution, or other similar event. We cannot promise that an acquiring party or the merged entity will have the same privacy practices or treat your information the same as described in this Policy.
- Other: We may also disclose information about you: (i) if we are required to do so by law or legal process; (ii) when we believe disclosure is necessary to prevent harm or financial loss; (iii) in connection with an investigation of suspected or actual fraudulent or illegal activity; or (iv) under exigent circumstances to protect the personal safety of our staff, users, or the public.
HOW WE SECURE AND STORE THE INFORMATION WE COLLECT FROM OR ABOUT YOU
We endeavor to maintain reasonable administrative, technical, and physical safeguards to protect the personal information we collect through the Services against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. While we use these precautions to safeguard your information, we cannot guarantee the security of the networks, systems, servers, devices, and databases we operate or that are operated on our behalf and cannot guarantee that this information will not be accessed, disclosed, altered, or destroyed.
If you use our Services outside of the United States, you understand that we may collect, process, and store your personal information in the United States and other countries. The laws in the U.S. regarding personal information may be different from the laws of your state or country. Any such transfers will comply with safeguards as required by relevant law. By using the Services, you consent to the collection, international transfer, storage, and processing of your data.
RETENTION OF YOUR INFORMATION
We will retain your personal information for as long as is necessary to complete the purposes for which it was collected, or as may be required by law.
California law requires us to provide information regarding the criteria we use to determine the length of time for which we retain personal information. We utilize the following criteria to determine the length of time for which we retain information:
- The business purposes for which the information is used, and the length of time for which the information is required to achieve those purposes;
- Whether we are required to retain the information type in order to comply with legal obligations or contractual commitments, to defend against potential legal claims, or as otherwise necessary to investigate theft or other activities potentially in violation of our policies and procedures applicable to you or against the law, to ensure a secure online environment, or to protect health and safety;
- The privacy impact of ongoing retention on the consumer; and
- The manner in which information is maintained and flows through our systems, and how best to manage the lifecycle of information in light of the volume and complexity of the systems in our infrastructure.
Individual pieces of personal information may exist in different systems that are used for different business or legal purposes. A different maximum retention period may apply to each use case of the information. Certain individual pieces of information may also be stored in combination with other individual pieces of information, and the maximum retention period may be determined by the purpose for which that information set is used.
CHILDREN’S INFORMATION
We do not knowingly collect personal information from children under 16 years old. If you are a parent and believe that your child under the age of 16 has accessed and/or used our Services or otherwise provided personal information to us, please contact us at the mailing address at the end of this Privacy Policy, and we will work to delete that account and any such personal information.
CHANGES TO THIS POLICY
We may make changes to this Policy from time to time. We will post any changes, and such changes will become effective when they are posted. Your continued use of our Services following the posting of any changes will mean you accept those changes.
CONTACTING US
For questions about our privacy practices, contact us at:
Typoitious LLC
1129 Northern Blvd, Manhasset, NY, 11030
Email: service@typoitious.com
ADDITIONAL INFORMATION FOR New York RESIDENTS
Residents of the State of New York have the right to opt out of the sale of certain pieces of their information to third parties who will sell or license their information to others. If you are a New York resident and would like to make such a request, please email service@typoitious.com.